COVID-19 Safety Information

Burnaby Village Museum is committed to following COVID-19 orders and recommendations set by local and provincial public health and safety authorities.

Before coming to the Burnaby Village Museum:

  • Advance online reservations are required as admission is now on a timed-entry basis. 
  • Bring a pre-filled water bottle. Public water fountains remain closed.
  • Carousel gift shop and Ice Cream Parlour preferred payment is debit or credit card.
  • Enter the Museum through the main gate located at Canada Way and Deer Lake Avenue. The Carousel entrance is closed.
  • Do not visit if you or any member of your party is feeling sick or are experiencing symptoms related to COVID-19, have been exposed to COVID-19, or have traveled outside of Canada in the last 14 days.

During your visit:

  • Visitors are encouraged to arrive on time. As a courtesy to other visitors, we recommend limiting your stay to one hour.
  • We encourage you to present your ticket on a mobile device, but you can print it out too.
  • Face masks are recommended at all times for visitors. Where physical distancing of 2 metres (6 feet) cannot be maintained, visitors are required to wear a mask. Masks are required in ALL buildings. 
  • Prior to entering the museum, all visitors must answer COVID-19 screening questions to ensure that they are NOT exhibiting any symptoms of COVID-19.
  • Visitors will be required to use the hand sanitizer station before entering and we encourage visitors to frequently use additional sanitizer stations, located throughout the site.
  • Please follow directional signage posted. Routes have been established throughout the site to control traffic flow and to maintain physical distancing.
  • All groups must stay together and keep a 2-metre/ 6 feet distance from other visitors.
  • Practice good hygiene: wash or sanitize your hands often, and cover your cough or sneeze.
  • Respect and follow directions of staff at all times.
  • Anyone not following safety guidelines or directions from staff will be asked to leave.

Additional safety precautions:

  • Visitor capacity has been reduced to allow for physical distancing.
  • There is limited access to inside of exhibit buildings and controlled traffic flow through select exhibits.
  • We’ve established enhanced cleaning and sanitization protocols with more frequent cleaning of high touch areas.
  • Washroom facilities will be cleaned and sanitized frequently at regular intervals throughout the day.

As the COVID-19 pandemic evolves, we will make operational changes as necessary.

Translate

Adjust Visibility