FAQs

Please contact us if you can't find an answer to your question below.

When are you open?

Burnaby Village Museum is open seasonally. Check out our Hours and Rates for a complete schedule.

How much is admission?

Admission is free for all visitors. To ride the Carousel, tickets can be purchased on site for $2.65.

Is the carousel open?

The Carousel is open. Children under 12 are expected to be accompanied by a parent and/or guardian.

Carousel rides will stop 15 minutes prior to close.

Where can I buy carousel ride tickets?

Carousel Ride tickets can be purchased for $2.65 at the front gates or at Carousel gift shop.

Can I buy or use my membership?

Unfortunately member benefits are temporarily unavailable and we are temporarily suspending membership purchases. If you are already a member and would like a refund, please contact us at 604-297-4565.

Are masks mandatory?

Wearing masks in public indoor settings is not required by public health. Wearing a mask is a personal choice. 

Is there food on site?

Visitors can purchase a meal or a treat at the Ice Cream Parlour in Burnaby Village Museum. Seating will be limited inside the Ice Cream Parlour. 

How do I get to the village museum?

Burnaby Village Museum is accessible by vehicle or transit. Learn more on parking, directions and accessibility on our Getting Here page.

Are dogs/other pets allowed?

Pets, with the exception of service animals, are not permitted within the site.

Is the site wheelchair accessible?

Nearly every facility at the Museum is wheelchair accessible. A paved pathway connects the buildings on the historic grounds. 

Do you accept monetary donations?

Cash donations are accepted at the main entrance.

Do you accept artifact donations?

If you wish to make a donation to our collection, please set up a meeting with the Museum's curatorial staff by contacting our administration team at 604-297-4565.

Can I bring and eat my own food?

Picnics are encouraged! We just ask that you enjoy your food outside any exhibits and the Ice Cream Parlour.

Can I take wedding or proposal photos at Burnaby Village Museum?

The Museum serves as a stunning backdrop for wedding or engagement photos, but we ask that you contact our Booking Clerk to arrange a time for your photo shoot. Call our administration team at 604-297-4565 for more information.

Is the site mostly outdoors?

Although patrons are welcome to explore the interiors of many of our exhibits, most of the Museum is outdoors.

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