FAQs

Please contact us if you can't find an answer to your question below.

When are you open?

Burnaby Village Museum is open from May to September and during special events such as Spring Break, Haunted Village and Heritage Christmas. The Museum is closed on Mondays, with some exceptions during special events and statutory holidays. Check out our Hours and Rates for a complete schedule.

How much is admission?

Admission is free, except during the Haunted Village event.

Is the carousel open?

When the Museum is open, so is the carousel. Please note that there is a daily half an hour lunch break during which there are no carousel rides available. Last call for rides is 15 minutes prior to the Museum's closing time.

Please note: due to the COVID-19 pandemic, the carousel currently remains closed until further notice.

How do I get to the village museum?

Burnaby Village Museum is accessible by vehicle or transit. Learn more on parking, directions and accessibility on our Getting Here page.

Are dogs/other pets allowed?

Pets, with the exception of service animals, are not permitted within the site.

Is the site wheelchair accessible?

Nearly every facility at the Museum is wheelchair accessible. A paved pathway connects the buildings on the historic grounds, and there is a wheelchair available on loan from the Orientation Plaza.

Is there food on site?

Light menu options and sweet treats are available for purchase in the Ice Cream Parlour.

Do you accept monetary donations?

Cash donations are accepted at the main entrance.

Do you accept artifact donations?

If you wish to make a donation to our collection, please set up a meeting with the Museum's curatorial staff by contacting our administration team at 604-297-4565.

Is the site mostly outdoors?

Although patrons are welcome to explore the interiors of many of our exhibits, most of the Museum is outdoors.

Can I bring and eat my own food?

Picnics are encouraged! We just ask that you enjoy your food outside any exhibits and the Ice Cream Parlour.

Can I take wedding or proposal photos at Burnaby Village Museum?

The Museum serves as a stunning backdrop for wedding or engagement photos, but we ask that you contact our Booking Clerk to arrange a time for your photo shoot. Call our administration team at 604-297-4565 for more information.

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